After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-5 working days. We will notify you by email/WhatsApp when your refund has been processed.
Important: We offer a 3-day refund policy.
Important: We will not refund tax, transaction charges, or convenience fees.
Important: If anyone crosses Terms of Service (Rules), no refund will be provided.
Important: No refund on hacking, phishing, spam, or malicious websites.
Important: No refund on renewed services or purchases using a promo code.
webhostpk.store reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice in case of any FUP/TOS violation. We do not provide refunds once a payment is made. Any abuse towards our staff in any medium or format will result in suspension or termination of services.
Domains are a non-refundable product. If a free domain is registered with any hosting plan, after cancellation of the hosting plan, a partial refund will be issued (domain cost will be deducted). We provide domains promptly, but if we are unable to deliver a domain within 24 hours, we will issue a refund to the customer.
All domain prices listed are for standard domains, not premium domains. If the domain selected is identified as a premium domain, we will provide a refund or credit to your account, depending on your preference.
If you host any phishing or abusive content, the domain will be suspended by the registrar. We are not responsible for such suspensions. As per our terms, domains are non-refundable.
At webhostpk.store, we take pride in providing excellent customer service. Any issue you experience will be resolved within 72 hours on working days (Monday to Friday). If we are unable to resolve your issue within that timeframe, we will issue a refund.
Refund guarantee ranges from 7 to 90 days, depending on the plan and billing cycle. The specific duration is transparently mentioned for each plan.
To be eligible for a refund under our money-back guarantee, customers must meet the following requirements:
We do not provide any refund for VPS & Dedicated Server services. Please proceed at your own risk. Server licenses are non-refundable.
If we cancel the service, a refund will be automatically provided if our internal policy allows for it. However, if any terms and conditions are breached, including instances of abuse, a refund will not be provided.
Last Update: 28th September 2025